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Support / Scheduling

Rescheduling, cancelling and marking no-shows

The Meetings tab, a meeting's record, clearing a day, Teams join links, and the analytics.

Finding meetings

Scheduling, Meetings lists them under Upcoming, Past, Cancelled, No-shows and All, filtered by meeting type, host, source and dates, with Search name or email. Export downloads what is filtered. Book someone in books a time for somebody yourself.

Reschedule or cancel

Open a meeting. Reschedule shows the open times; pick one and the booker is told, with an optional Message to them. Cancel, then Cancel the meeting, does the same for a cancellation. The booker's own emails carry reschedule and cancel links to pages of their own, and their changes show in What happened.

Clear a day cancels every one of your meetings on a day and sends each person the same message. Tick several meetings to Mark no-show or Cancel them together.

No-shows and outcomes

After a meeting, press They did not come or It happened. With Microsoft 365 connected and No-shows from Teams on, a Teams meeting nobody joined is marked for you. Set an Outcome and keep Private notes, which only your company sees.

Each attendee gets their own short join link, so Join link clicks shows who clicked, when, and how early or late.

Analytics

Scheduling, Analytics compares Booked, Completed, Cancelled, No-shows and Rescheduled with the previous period, shows From page view to booking per meeting type, Where bookings come from, Popular days, Popular hours, and Hosts.

Getting started with Scheduling →Making a meeting type →Setting your hours, buffers and limits →

Still stuck?

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