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Support / Reselling Lynkarr

Putting your name on it

Your brand on the dashboard, your own hostname, and your own mail server.

Your brand

Settings, then Your name on the product. Set a product name, a colour, a footer line and a support link, and every account you sell inherits all of it without you touching them again.

Leave anything blank to inherit — a client that sets nothing uses yours, and you set nothing uses ours.

Your own address

  1. Add a hostname under Settings, then Custom domains, and choose Console rather than Published.
  2. Create the CNAME it shows you, at your DNS provider. It must be DNS-only — proxied through your own Cloudflare zone, it never reaches us.
  3. Wait for it to read live. The certificate is issued for you.
Only your people and your customers' people can sign in there. Anybody else is refused with the same message a wrong password gets.

Your own mail

Settings, then Your own mail server. Paste the relay your provider gave you and the address it should send from, save, and press Send a test — it goes to you, and reports your server's own words if it refuses.

Password resets, alerts and digests for your account and every account you sell then come from you. If your server stops answering we send the message ourselves rather than dropping it, because somebody waiting on a password reset is locked out.

What still says Lynkarr

Terms, the privacy notice, the data processing agreement and the invoice we send you. Who is processing the data is a fact rather than a brand, and your customers are entitled to find it.

Running accounts for your customers →
Still stuck? Tell us what happened — we read every message. lynkarr.com